Consignment Saddles Trial Policy, Shipping & Refunds

All saddles come with a 5 Day Trial upon full payment.
Saddles will be shipiped within 1-2 business days following purchase.
We do not hold saddles. All saddles are available until they are ordered and paid for through the website. Our stock moves very quickly, so we recommend ordering asap if you’re interested in trying a saddle.
The 5 day trial begins the day the saddle is delivered. If you decide to return the saddle, you must email info@thesaddleloft.com to notify us that the saddle is to be returned. This email must be sent before or upon completion of the 5-day trial.
There is a restocking fee of 3% of the saddle's sale price which covers the processing fees, deducted from the return once the saddle is received. Original shipping cost is non-refundable. Buyer is responsible for the Return Shipping Fee.
If the saddle does not work out, we will provide a label for you, the return shipping fee $75 (which includes full insurance) will be deducted from your refund.
On the sixth day, the saddle becomes the property of the customer and no returns for any reason will be accepted. There are no exceptions made, unless made prior to or during the trial in writing (email or text message).

**Saddle trials are offered to our US customers only. All international orders are final sale only.**